SHIPPING & RETURNS
🔹 Summary of Shipping & Returns
- Finland: 1–3 business days, EU: varies by country
- Free shipping for orders over €150 (excluding VAT, Finland only)
- Returns accepted within 15 days (unused items only)
- Refunds processed within 7 days
1. Shipping Information
We deliver within Finland and the EU. Estimated delivery times:
- Finland: 1–3 business days
- EU: Varies by country (shown at checkout)
- Free shipping on orders over €150 (excluding VAT) within Finland
- Shipping costs are calculated at checkout
- Customers receive a tracking number once their order is shipped
2. Returns Policy
- Return window: 15 days from the purchase date
- Items must be unused and unopened in original packaging
- If the return is due to a defect or shipping error, we cover return shipping
- If the item is not defective, the customer covers return shipping
3. How to Initiate a Return
- Fill in your order number & reason for return
- Send the item to our return address
- Receive a refund within 7 days of item inspection